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Webcast Details:

Program Name
Leadership and Generations: What Are They Thinking?
Program ID
79381
Start Date (Local)
12/16/2013 (Local Time)
Start Date
12/16/2013 9:00:00 AM Eastern (EST/EDT)
End Date
12/16/2013 12:30:00 PM Eastern (EST/EDT)
Enrollment close
Credits
4
Field of Study
Communications -- 4 Credits
Price
$125.00
Instructor(s)
Description
This webcast will examine how to increase organizational effectiveness, productivity and harmony among the generations.


Increasingly, generational differences are causing conflict and frustration in many organizations. Some of the differences, from how an employee views a dress code or work hours to how work gets done and what a full day of work means, are creating dissension. Each generation seems to be communicating: "What are they thinking" In this program, you will learn about generational differences and develop an appreciation for how valuable those differences can be. You'll identify the areas where differences are most evident and discover ways to deal with them. This includes giving and receiving feedback, managing performance expectations, and increasing organizational effectiveness, productivity and harmony.

Prerequisites
None
Advanced Preparation
None
Level
Basic
Learning Objective
* Identify the four generational groups in the workplace * Discover how these have shaped the generations and created noticeable differences * Identify differences and similarities between generations on specific issues * Identify the behaviors causing work conflicts * Develop practical techniques for working with multiple generations
User Limit
0
NASBA ID
108061
Practice Areas
-